Given my research interest in the inner workings of heritage and conservation organisations (i.e. how they manage themselves and communicate their management role to stakeholders) I used to be a regular reader of the NPS Morning Report. Issued by the Visitor Resource & Protection office, it was very much focused on operational issues, but always gave insights into the way in which the Park operations responded and adapted to different situations and events.
Since the demise of the Morning Report, I now read the weekly NPS Green & Gray Report instead, which is issued by the Office of Communications and is much more focused on wider communication of NPS activities to external audiences as well as internal employees and stakeholder partners.
From an external standpoint, the evolution of the organisation’s management communication has been interesting to see in terms of ‘voice’ and ‘tone’ and of course reflects the NPS’s broader mission for engaging the widest audiences and supporters for the Parks which has grown over the past decade.
Journal Summary: Tourism, Culture & Communication is the longest established international refereed journal that is dedicated to the cultural dimensions of tourism. It covers diverse disciplines and a wide variety of research methods relating to the tourism and hospitality domain. Tourism, Culture & Communication provides readers with multidisciplinary perspectives that consider topics and fields extending beyond national and indigenous cultures as they are traditionally understood and recognized. Coverage may extend to issues such as cultural dimensions of the United Nations’ Sustainable Development Goals (SDGs), gender and tourism, managing tourists with disabilities, sport tourism, or age-specific tourism. Contributions that draw upon the communications literature to explain the tourism phenomenon are also included. Beyond the focus on culture and communications, the journal recognizes the important interrelationships with economies, society, politics, and the environment. The journal consists of main articles, major thematic reviews, position papers on theory and practice, and substantive case studies. A reports section covers specific initiatives and projects, “hot topics,” work-in-progress, and critical reviews.