Sector knowledge: Tourism, Culture & Communication

Journal Summary: Tourism, Culture & Communication is the longest established international refereed journal that is dedicated to the cultural dimensions of tourism. It covers diverse disciplines and a wide variety of research methods relating to the tourism and hospitality domain. Tourism, Culture & Communication provides readers with multidisciplinary perspectives that consider topics and fields extending beyond national and indigenous cultures as they are traditionally understood and recognized. Coverage may extend to issues such as cultural dimensions of the United Nations’ Sustainable Development Goals (SDGs), gender and tourism, managing tourists with disabilities, sport tourism, or age-specific tourism. Contributions that draw upon the communications literature to explain the tourism phenomenon are also included. Beyond the focus on culture and communications, the journal recognizes the important interrelationships with economies, society, politics, and the environment. The journal consists of main articles, major thematic reviews, position papers on theory and practice, and substantive case studies. A reports section covers specific initiatives and projects, “hot topics,” work-in-progress, and critical reviews.

Publisher: Cognizant Communication


Access: Subscription; some open access

Journal Type: Academic peer reviewed

Half century and hospitality

Heritage, hospitality and culture in business is intimately bound together in any China visit with the University. Yesterday’s catch up with our colleagues at Beijing Technical & Business University saw us exchanging gifts, which remains a key cultural expectation in any business meeting. It tangibly represents the more intangible bond of friendship, reciprocity in culture and trust which underpin successful and prosperous partnerships which must be nurtured over time. BTBU has a historical association with the marketing and development of the traditional drink Baiju – and on previous visits #heritagehospitality has been free-flowing. Perhaps luckily yesterday the meeting was too early in the day, as little else may have been achieved.

We ended the day learning more about the heritage of birthday traditions, where celebrating the 9 in an age is more important than the 0. Reasons for this are explained here. One of our colleagues on the trip has turned 50 today, so it was culturally appropriate to feast on the eve of his birthday (whilst still 49) to wish him a long life.

Academic journals: International Journal of Culture, Tourism and Hospitality Research

Journal Summary: The International Journal of Culture, Tourism, and Hospitality Research focuses on building bridges in theory, research, and practice across the inter-related fields of culture, tourism and hospitality.
It encourages articles that advance theory and research on the roles of culture, tourism, and hospitality in the lives of individuals, households, and organisations. This includes the perspectives and interpretations of all stakeholders including participants and providers of tourism and hospitality services. The journal especially seeks to nurture interdisciplinary multicultural work among sociological, psychological, geographical, consumer, leisure, marketing, travel and tourism, hospitality, and sport and entertainment researchers.
IJCTHR covers: Tourist culture and behaviour; Marketing practices in tourism and hospitality, and how this relates to cultures; Consumer behaviour and trends in tourism and hospitality; Destination culture and destination marketing; International tourism and hospitality

Publisher: Emerald


Access: Subscription; some open access

Journal type: Academic peer-reviewed

Academic journals: Hospitality & Society

Journal summary: Hospitality & Society is published in partnership with the Council for Hospitality Management Education. Hospitality & Society is an international multidisciplinary social sciences journal focusing upon hospitality and exploring its connections with wider social and cultural processes and structures. The journal welcomes submissions from various disciplines and aims to be an interactive forum expanding frontiers of knowledge and contributing to the literature on hospitality social science. Articles that stimulate debate, discussion and exchange across disciplines are welcomed, as well as review essays or short topical pieces that are provocative and problematic in nature.

Publisher: Intellect


Access: Subscription; some open-access articles / editions

Journal type: Academic peer-reviewed

Mottistone: tea and scone


There are some heritage tea-rooms that deserve a special mention, and this includes NT Mottistone on the Isle of Wight. First, there was a warm welcome that makes a big difference. Second, tea was served in a proper teapot and cups and saucers were provided. Third, the scone was well above the normal standard for NT fare. Fourth (and outside the control of the NT), the sun shone.

Tea with the National Trust has become a rather mixed affair with a move away from quality tea blenders, and with a very bland, and often disappointing, range of cakes on offer. At least there is a corner of an island that takes pride in what it has to offer.

Maison Dieu: guidebook

1958 (3rd impress. with amendments 1967)

The hospital of Maison Dieu was built in the 13th century at Ospringe in Kent and stood on the line of the main road from Dover to London. The earliest records date back to the reign of Henry III. The building was placed in State guardianship in 1947.

S.E. Rigold wrote the official guidebook (1958) consisting of a history and a description. There are a number of black and white images. G.C. Dunning added a section on the museum; there is a plan showing the layout of the display cases. Dunning includes a review of Roman finds in the area of Ospringe. He also includes a note on the Ospringe finds now in the British Museum.

Heritage Hospitality: Chesters Roman Fort

Chesters Roman Fort tea room © David Gill
Chesters Roman Fort tea room © David Gill

What enhances the visit to a heritage site? High up on the list will be the tea room. And the experience will be judged by the range of cakes, choice of blend, and (most significantly at the moment) the option to have an extra jug of water. (Am I alone in thinking that most tea outlets only expect you to drink one cup of tea?)

And what else makes the visit memorable? Probably the name of the tea room.

Here is a memorable name for the (former) establishment at Chesters Roman Fort now replaced (so I am reliably informed) by an English Heritage outlet.

Aspiration needs evidence

Ipswich Best Bar None celebrates Purple FlagI have met with new colleagues and contacts at the County Council, the Borough Council and the Hoteliers’ Association over the past couple of weeks.  Discussions generally focused on non-heritage topics such as hotel occupancy levels and booking systems and followed through to community safety and bar/pub operations, including the Best Bar None and Purple Flag schemes.  However all this “tourism talk” had clear parallels with ideas being discussed on aspects of museums, archives and conservation service planning (the more hard-core heritage operations!).  What has been interesting is that the glue linking such topics and meetings was a shared aspiration for what heritage and culture can do in an specific urban setting such as Ipswich, or a wider County context for Suffolk.  The physical infrastructure that surrounds us – the very material of the historic environment – has a lot to offer a location that recognises and understands that diversity in, and care of, the physical built environment draws people to places, makes people feel safer as they walk about, and provides opportunities to explore the culture of a locality away from the bubble of a car’s interior. People linger longer…  The twilight and night-time economy, and the visitor experience of a hotel or pub within its cultural environment is enhanced through the literal and metaphorical ‘footfall’ of lingering, but much more needs to be understood about how people move about in a location, what they do, and how many there are.  There are a variety of evidence bases which can be put to use, and much data does exist  – but a research aspiration over the next few months is to establish a clear data requirement and help design a useful multipurpose evidence base that will link place, hospitality and economy to underpin some some of those local aspirations.

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