Historic Environment Scotland has issued Version 7 of its Covid-19 Operational Policy & Minimum Operating Standards for Property Management and Visitor Operations.
The open sharing of this evolving publication by the organisation has been great to see. The first version was showcased publicly by the HES Director of Conservation, David Mitchell, back in June 2020 as part of the Covid-19 Historic Environment Resilience Forum (CHERF) event on Re-opening Venues which I chaired.
The document has been an incredibly useful resource for considering operational issues and decision-making system design for the sector to use as a comparator resource to adapt to their own situation.
From a heritage management teaching point of view, it has also been an excellent live case study to enable students to consider the organisational requirements and ramifications of decisions/actions which aren’t always obvious at visitor sites and organisational hubs.